Refund policy

Return and Refund Policy for Banded Besties

Thank you for choosing Banded Besties! Please read our return and refund policy carefully before completing your purchase.

All Sales Are Final

• At Banded Besties, all purchases are final. We do not offer refunds, exchanges, or returns.

• Why?

Every item we sell is custom-made to order. We do not carry pre-made stock, ensuring that each product is crafted uniquely for you. Once your order is in production, it cannot be changed or resold, which is why all sales are final.

Ensure Your Order Is Correct

• Please double-check your order details before completing your purchase, including:

• Customization options.

• Sizes, colors, and product specifications.

• Shipping and billing information.

Once an order is placed, it cannot be modified, canceled, or refunded.

Damaged or Defective Items

• While we take great care in creating and shipping your items, if your product arrives damaged or defective due to a production error, please contact us within 48 hours of delivery at info@bandedbesties.com or call 772-202-0891.

• Include your order number, a description of the issue, and clear photos of the item and packaging.

• We will review the issue and determine an appropriate solution.

Custom-Made Policy

• All products at Banded Besties are handmade and tailored specifically for each order. This is why we cannot offer refunds or exchanges for items that were correctly fulfilled based on the order details provided.

By completing your purchase, you acknowledge and agree to the terms of this policy.

Thank you for supporting Banded Besties and for understanding the love and effort we put into every custom creation! If you have any questions or concerns, please contact us at:

• Email: info@bandedbesties.com

• Phone: 772-202-0891