Shipping policy
Shipping Policy for Banded Besties
Thank you for shopping with Banded Besties! Please review our shipping policy carefully to ensure a smooth shopping experience.
Made-to-Order Items
• All items are custom-made to order.
• Please allow 5–7 business days for production before your order is shipped.
• Orders are crafted with care, ensuring quality and attention to detail in every product.
Shipping Timeframes
• After the production period, shipping times depend on your location and the shipping method selected at checkout. Typical shipping estimates are:
• Domestic (U.S.): 3–7 business days.
• International: 7–21 business days, depending on customs clearance.
Customs, Duties, and Taxes
• International Orders: Buyers are responsible for any customs fees, duties, or taxes imposed by their country.
• These charges are not included in the price of the product or shipping and are determined by your local customs office.
Order Tracking
• Once your order ships, you will receive a tracking number via email to monitor your shipment.
• If you do not receive a tracking email within the expected timeframe, please contact us at info@bandedbesties.com.
Incorrect or Undeliverable Addresses
• Please ensure that your shipping address is accurate at checkout.
• Banded Besties is not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer.
Lost or Delayed Packages
• Once your package has shipped, we are not responsible for delays caused by the carrier or customs.
• If your package is lost in transit, contact us at info@bandedbesties.com, and we will work with the carrier to resolve the issue.
Questions or Concerns?
If you have any questions about your order, shipping, or delivery, please reach out to us at:
• Email: info@bandedbesties.com
• Phone: 772-202-0891
Thank you for choosing Banded Besties, where every item is made with “her” in mind.